Privacy Policy

Last updated: June 2026

Douce Patte (ducepatte.com) is committed to protecting the privacy of its customers. This policy describes how we collect, use, and protect your personal data, in accordance with the General Data Protection Regulation (GDPR — EU 2016/679).

Data collected

When you place an order or browse our site, we collect:

• Last name, first name, email address, delivery and billing address
• Phone number (if provided)
• Browsing data (cookies, IP address) via anonymized analysis tools
• Payment information (processed directly by Shopify Payments — we do not store your banking details)

Purposes of processing

Your data is used to:

• Process and ship your orders
• Send you order confirmations and delivery tracking
• Send you our newsletter (only if you have consented)
• Improve our website and customer service
• Comply with our legal and accounting obligations

Legal basis

The processing of your data is based on the performance of the sales contract, your explicit consent (newsletter), and our legal obligations.

Data retention

Your order data is kept for 5 years from the date of the last order (accounting and legal obligation). Newsletter data is kept until you unsubscribe.

Your rights

In accordance with the GDPR, you have the following rights regarding your data:

• Right of access, rectification, and erasure
• Right to data portability
• Right to object to and restrict processing

To exercise these rights, contact us at: bonjour@ducepatte.com. In the event of an unresolved complaint, you may contact the CNIL (cnil.fr).

Cookies

Our site uses technical cookies (necessary for operation) and anonymous analytical cookies (audience measurement). You can configure your browser to disable them. Third-party advertising cookies are only placed with your consent.

Subprocessors

We work with trusted service providers: Shopify (hosting and payment), and partner delivery services. These providers only use your data for the purpose of performing their services.